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Client Stories

Someone with a situation like yours has been here too.

Most people arrive thinking their case is unusually complicated. It rarely is — it is usually a version of something we have handled before. These are cases we have worked on, in our clients’ own words.

In their words

Short accounts from people whose cases we have handled.

IEPF Recovery

“Our family's dividends were transferred to the IEPF after remaining unclaimed for nearly eight years. The team structured the Form IEPF-5 filing and handled company follow-ups until the shares were credited back to our account.”

Siddharth M. Hyderabad, Telangana
Physical to Demat

“We discovered legacy physical certificates with signature mismatches. The team resolved the documentation requirements with the RTA and converted the holdings into our active Demat account.”

Kavita & Anil S. Indore, Madhya Pradesh
NRI Assistance

“Managing the transmission of family shares from outside India was logistically difficult. The team guided us through remote consular attestations and handled local representation effectively.”

Rohan K. Singapore (NRI)
Share Transmission

“Sorting through succession documentation and older folios felt confusing. The recovery specialists reviewed our records and guided our family through each stage of the transmission process.”

Neha Gupta Chandigarh, Punjab
Duplicate Certificates

“Original certificates had been misplaced during a relocation. The team managed the necessary public notices and indemnity paperwork to secure replacement folios safely.”

R. Madhavan Kochi, Kerala
Name Deletion

“Following a family bereavement, we needed to remove a deceased holder's name from legacy joint certificates. The clear steps and supportive communication simplified a stressful administrative task.”

Shalini P. Jaipur, Rajasthan

Cases in full

What the situation was, what we did, and how it ended.

Multi-Year Succession Claim

Transmission of Shares
The Desai Family (Arjun & Tara Desai) Surat, Gujarat
The challenge The family inherited physical certificates for an enterprise holding where payouts had been dormant for 12 years, resulting in an IEPF transfer. KYC details were outdated and legal heirship records were incomplete.
What we did Guided document verification, coordinated succession certificates, corrected registry records with the RTA, and submitted the statutory claim forms.
Duration 8 months
Outcome 100% of verified shares (estimated value ₹28 Lakhs) and accrued dividends recovered.
“What felt like an impenetrable administrative maze became manageable through structured updates and regular status tracking.” The Desai Family (Arjun & Tara Desai) · Surat, Gujarat

Remote Investor Support

NRI and Overseas Recovery
Vivek Sharma Toronto, Canada (NRI)
The challenge An overseas investor held legacy paper holdings from earlier decades. Signature records were outdated with the registrars, and travel to India was not viable.
What we did Coordinated remote verification paperwork, facilitated embassy attestation steps, and acted as authorised local liaison to submit filings directly to the registrars.
Outcome Records harmonised across 3 RTAs and demat credit completed in full.
“Having a knowledgeable local team coordinate the filings saved significant administrative friction and overseas travel.” Vivek Sharma · Toronto, Canada (NRI)

Senior Citizen Administrative Assistance

Duplicate Share Certificates
Mr. O.P. Srivastava Lucknow, Uttar Pradesh
The challenge An elderly investor discovered lost physical certificates across financial institutions, facing procedural hurdles with police filings and formal indemnity documentation.
What we did Provided full procedural drafting, arranged regional newspaper notifications, and monitored registrar filings through completion.
Duration 110 days
Outcome Replacement certificates issued and dematerialised.
“Handling the paperwork requirements independently would have been overwhelming. The step-by-step guidance resolved every issue.” Mr. O.P. Srivastava · Lucknow, Uttar Pradesh

Your case is probably more ordinary than it feels.

Tell us what you know — even if it is only a name on an old certificate — and we will tell you what route this is.