Duplicate Share Certificates
Certificates that were lost, damaged in storage, or destroyed. A missing certificate is a step in the process, not the end of the claim.
In short
Losing a share certificate does not lose the shares. Ownership is established by the register the company and its registrar maintain, not by the piece of paper — the certificate is evidence of the holding, not the holding itself.
A duplicate can be issued once the registrar is satisfied about identity and entitlement. That involves declarations and, depending on the value and the registrar's own requirements, formalities such as public notice. We establish the holding, prepare what is required, and see the replacement through.
Does this describe you?
If one of these sounds familiar, this is the right page.
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Certificates lost in a house move
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Documents damaged by water, fire or age Partially legible certificates count too.
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Certificates that were never found after a death Common when nobody knew the holding existed.
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You know the folio but have no physical document
What we do
Our side of the work, in the order it happens. You are not asked to chase any of it.
- We establish the holding from the register Confirming what exists before any duplicate is applied for.
- We prepare the declarations and indemnities The specific requirements vary by registrar and by value.
- We handle the notice requirements where they apply Some cases require public notice before a duplicate is issued.
- We see the issue through to replacement And, where you want it, straight on into dematerialisation.
What you may need
Indicative, not a checklist to complete before contacting us. Missing paperwork is normal and is part of what we sort out.
- Folio number or any reference to the holding — Even a partial reference helps.
- PAN and identity proof
- Proof of address
- Police complaint — Required by some registrars where a certificate was lost rather than damaged.
Where this usually gets stuck
Knowing these in advance is most of the reason cases move faster with help.
- Requirements differ between registrars, and between cases of different value. There is no single universal checklist, which is why a generic list found online often turns out to be wrong for your specific case.
Questions people ask
I have no idea which company the certificate was for.
That is a tracing problem rather than a duplicate-certificate problem, and it is something we can start on with very little.
Does a lost certificate mean someone else can claim the shares?
No. The register governs ownership, and a duplicate issue includes safeguards precisely to prevent that.
Free check
- We work out whether this is the right route before anything else.
- You will get the route, what it needs and what it costs before you decide anything.
- We never ask for payment to run a check.
You don’t have to work this out alone.
Tell us what you know about the holding, and we’ll come back with the specific next step.